By completing a purchase on this website you agree to the following terms and conditions:

The placing of an order by a client and the acceptance of that order by Bead Flowers brings into being a contract on the terms and conditions detailed in the following paragraphs.

The terms ‘we’, ’us’ and ’our’ shall refer in all instances to the company Bead Flowers and all its employees. The terms ‘you’, ’your’, ’customer’ and ’client’ shall refer in all instances to any person or persons who make a purchase from Bead Flowers.

General Terms and Conditions

Every effort has been made to ensure that all the information on any downloaded or physical patterns, kits or tutorials (whether free or paid for) is accurate. However, due to differing conditions, tools and individual skills, Katie Dean cannot be held responsible for any injuries, losses and other damages that may result from information contained in those patterns.

It is the responsibility of the customer to ensure that any beaded objects (both patterns, kits and completed beadwork) resembling food or other edible items are kept away from small children, pets or any other vulnerable person who may be tempted to eat them. These items are not edible and may present a choking hazard. Katie Dean cannot be held responsible for any injuries resulting from the attempted consumption of beaded items.

Bead Flowers reserves the right to alter the prices of any of our goods at any time without prior notice.

Bead Flowers will always inform you via email if there is a problem with your order.

In some cases, items that are out of stock can be placed on back order. The item will be sent to you as soon as more stock is available. If you need it by a specific date, please email us to discuss this.

Patterns

All patterns should download automatically – your download links will be available in the receipt that is emailed to you.

Please make sure you check your Spam folder as sometimes the emails from me can end up there. It will also help you if you add my email addresses, ‘beadflowers@btinternet.com’ and ‘katie@beadflowers.co.uk’ to your contacts list.

If you still can’t find your receipt, you should be able to download your patterns by logging in to your account on this website. Downloads will be available permanently.

And if you are still having problems, please email me to let me know. I do respond to all emails within 24 hours. So, if you don’t get a response from me, it is because your email hasn’t reached me. You can also try contacting me on Facebook.

Regrettably, I cannot re-supply patterns that you have lost, or mislaid, however the loss occurred. It is your responsibility to ensure that you take proper steps to ensure you print them out, store them safely and create electronic back ups where necessary.

If you require me to mail a printed copy of the pattern to you, I can arrange this. You will need to pay the additional printing and shipping costs. So, please email me to request this service. I will quote the cost and, if you’re happy to go ahead, I will invoice you through Paypal. Once your invoice is paid, I will print and ship your pattern(s).

Copyright on Patterns

Patterns are all original designs by Katie Dean. As such, they are subject to copyright law.

The patterns are intended for individual use.
You may sell finished items that you have made using these patterns, but you must credit Katie Dean as the designer.
You may NOT make copies of the patterns to give to friends, share online, or sell through any other channel.
If you wish to teach a class using one of Katie Dean’s patterns, please contact her to get her written permission and arrange for a teaching license.
You can share photos of the finished items you have made, but please remember to credit Katie as the designer.

If you have any other questions about copyright, please contact Katie. Thank you for respecting these copyright laws.

Books and Kits

I aim to mail beads, books and kits to you within 2 working days of your order being placed. Usually, they are sent out on the same business day. Please see below for shipping timescales, as they will vary according to your place of residence.

Items that are on back order will ship as soon as they are back in stock. I will email you to let you know if that is going to cause a delay to the normal order dispatch time.

If there is a problem with your order, I will email you within the first 24 hours. You should receive automatic emails as your order is processed and then completed. So, please check your spam folder if these have not arrived. You can also log in to your account to see updates on your order process.

If you have a question, always feel free to email or phone.

The instructions contained within the books and kits sold here are all subject to the same copyright laws as the beading patterns. So please check those terms and conditions above.

Kit contents will vary from kit to kit. So, please make sure you have read the full product description, detailing the kit content, before you place your order. My kits do not contain tools, but the kit descriptions will normally tell you what tools you need. If you have any questions, please email me and I’ll be happy to help.

Payment

All orders will be processed using the PayPal secure server. For more information about PayPal, please visit their website at www.paypal.com. We ask that any order placed is paid for using only one PayPal account. Bead Flowers retains the right to refuse to accept payment at any time.

When purchasing goods from this website you are also bound by the terms and conditions set out by PayPal. Bead Flowers will not be held responsible for any financial loss or fraud that you may suffer as a result of using the PayPal service. Please take up complaints of this nature with PayPal.

If you live in the UK and wish to pay by cheque in GBP, we are happy to arrange this — simply email me with details of your order and I will arrange the rest. NB if Bead Flowers incurs any bank charges as a result of cheques not being cleared, these will be passed on to you.

I can also arrange payment via bank transfer. If you need to do this, then please contact me via email or telephone.

Free Beads Loyalty Scheme

You can also use your ‘Free Beads’ as full or part payment for an order transacted through this website. Find the full terms of the Loyalty Scheme here.

Refunds

Additional terms introduced August 2019: the beading kits, books and beading supplies departments are now closing down. So, we are unable to accept returns on any orders, unless they are faulty. Beyond that, the usual terms (below) still apply.

I regret that we cannot issue refunds on goods with which you are dissatisfied. If you are not entirely satisfied with your purchase, I will be happy to exchange it for another item of equal value or a credit note, to the value of the goods, provided it is returned to Bead Flowers in perfect condition within 14 days of receipt. You are responsible for shipping your goods to us for return and I am not able to reimburse any shipping costs incurred by you.

Regrettably, I cannot refund patterns as there is no means of proving return of goods.

No credit note or substitute goods will be issued until the original product, in perfect condition, has been received by Bead Flowers.

Credit notes have no expiry date and may be used in full or part payment for future purchases.

No recompense whatsoever shall be made by Bead Flowers for credit notes that are lost or stolen.

However, you may cancel an order, and receive a refund, at any time before that order has been shipped. You will receive an automated email to state when the order has shipped.

All dealings made via this website or via email with Katie Dean, (trading as Bead Flowers) are subject to UK legislation. All goods, whether physical or virtual, are subject to copyright laws. So, please ensure that you understand the copyright stipulations outlined above, before you make your purchase.

Shipping and Handling

Bead Flowers accepts no responsibility for goods that are damaged in the post. Any damage resulting from transit should be taken up with the carrier. UK orders should take 1-2 days to arrive, but international orders may take up to 30 days, depending on the destination. We do ensure we have proof of postage for all items shipped and will be happy to assist you in any disputes with the carrier.

In the very unlikely event that your order is not received and is “lost in the post”, please contact us and we will undertake a thorough investigation as to how and why the item has been lost. Once we are able to establish that the item is definitely lost we will redeliver the goods, or issue a refund on any goods that are out of stock. This may take up to 50 days from the date of posting. Should you wish us to dispatch your order again at once you will have to accept responsibility for of the cost of this until your claim has been completed by our courier. Any failure to co-operate with us or our courier during this investigation could jeopardize your claim for loss. Should your missing order arrive and you fail to inform us within 7 days of delivery to you then you will be liable for the cost of both the original and replacement order.

We will ship internationally, but we regret that we can only serve those countries in which PayPal is supported. For a complete list, please visit www.paypal.com

Bead Flowers uses Royal Mail to ship all physical items. So, you will see you have the choice of service. If you are a UK customer, you can choose between first and second class. Furthermore, you can decide whether you want to have the item(s) sent via ‘signed for’ mail.

If you live outside the UK, you can have the item shipped standard air mail (this is not tracked, so you will not receive a tracking number. But it is perfectly safe and reliable). Alternatively, you could choose the tracked and signed method. I do not send out tracking numbers automatically as I track the items myself. But I will happily provide you with your tracking number on request. Note: a tracking number does not mean you will be able to see when your item is due to be delivered. It simply ensures you have adequate insurance and will be signing for the item to prove its delivery.

The shipping cost is calculated automatically, based upon the size and weight of your order. Occasionally, if you are ordering multiple items, the shipping may miscalculate. If this happens, I will refund any excess that you have paid. So, you will never pay more than what it actually costs me to pack and ship to you.

If you wish to take out additional insurance on items, I will be happy to arrange that. Please get in touch for more details.

Free Shipping

Is available with certain special offers and will use the following services. For UK orders, these will be sent using Royal Mail 2nd Class, or Hermes. For International orders, these will be sent using International Standard.

If you need your item to arrive sooner, or you want it to be tracked, you can still choose your shipping service and pay the appropriate fee.

Coupons

Coupons issued by Bead Flowers can be used under the terms and conditions stated on each individual coupon. Please take good care of your coupon code as we regret that we cannot re-issue lost codes.

Coupons are not valid on sale items.

These coupons are only valid on the Beadflowers website, www.beadflowers.co.uk. You CANNOT use them for the following products:

Items sold in my Etsy store
Online classes which are sold on the My World of Beads Teachable site
Ebooks which are sold through the publisher, Vivebooks
Print books sold on Amazon or Blurb websites
Any other items which are sold outside of Beadflowers, or are not specified on your coupon

Coupons cannot be applied after an order has been placed. Neither can they be used after their expiry date.

So, it is your responsibility to remember to use your coupon when you order and before it expires.

If you are having trouble using the coupon, please try copying and pasting the code, rather than typing it in. You can also try using a different web browser or computer.

If you are certain that you have adhered to these conditions, you have tried the troubleshooting tips and your coupon still won’t work, please get in touch via email and I will try to sort out the problem.

Data Protection and Privacy

Overview

Data protection is of highest priority for us. The use of our website is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, email address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to us. By means of this data protection policy, we would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed.

Name and Address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Beadflowers

Little Chalfont, Bucks, HP6

07740706484

beadflowers@btinternet.com

www.beadflowers.co.uk

Definitions

This data protection declaration is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable to the general public, as well as to our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, we use the following terms:

a.) Personal data

Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b.) Data subject

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

c.) Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d.) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e.) Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

f.) Pseudonymisation

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

g.) Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h.) Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i.) Recipient

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

j.) Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

k.) Consent

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Cookies

Our website uses cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, we can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

Collection of general data and information

Our website collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, we do not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, we analyze anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

Rights of the data subjecta.) Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.

b.) Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

the purposes of the processing;the categories of personal data concerned;the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;the existence of the right to lodge a complaint with a supervisory authority;where the personal data are not collected from the data subject, any available information as to their source;the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.

c.) Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.

d.) Right to erasure (Right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.The personal data have been unlawfully processed.The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by us, he or she may, at any time, contact any employee of the controller. An employee shall promptly ensure that the erasure request is complied with immediately.

Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employee will arrange the necessary measures in individual cases.

e.) Right of restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored us, he or she may at any time contact any employee of the controller. The employee will arrange the restriction of the processing.f.) Right to data portability

Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact any employee.

g.) Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

We shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

If we process personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the processing for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may contact any employee. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

h.) Automated individual decision-making, including profiling

Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, we shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee.

i.) Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee.

Legal basis for the processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

Routine erasure and blocking of personal data

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

The legitimate interests pursued by the controller or by a third party

Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favour of the well-being of all our employees and the shareholders.

Period for which the personal data will be stored

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact any employee.

The employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

Payment Method: Data protection provisions about the use of PayPal as a payment processor

On this website, the controller has integrated components of PayPal. PayPal is an online payment service provider. Payments are processed via PayPal accounts, which represent virtual private or business accounts. PayPal is also able to process virtual payments through credit cards when a user does not have a PayPal account. A PayPal account is managed via an email address, which is why there are no classic account numbers. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also accepts trustee functions and offers buyer protection services.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

If the data subject chooses “PayPal” as the payment option in the online shop during the ordering process, we automatically transmit the data of the data subject to PayPal. By selecting this payment option, the data subject agrees to the transfer of personal data required for payment processing.

The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data, which are in connection with the respective order.

The transmission of the data is aimed at payment processing and fraud prevention. The controller will transfer personal data to PayPal, in particular, if a legitimate interest in the transmission is given. The personal data exchanged between PayPal and the controller for the processing of the data will be transmitted by PayPal to economic credit agencies. This transmission is intended for identity and creditworthiness checks.

PayPal will, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfill contractual obligations or for data to be processed in the order.

The data subject has the possibility to revoke consent for the handling of personal data at any time from PayPal. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.

The applicable data protection provisions of PayPal may be retrieved under https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

Registration on our website

The data subject has the possibility to register on the website of the controller with the indication of personal data. Which personal data are transmitted to the controller is determined by the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes. The controller may request transfer to one or more processors (e.g. a parcel service) that also uses personal data for an internal purpose which is attributable to the controller.

By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.

The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller.

The data controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations. The entirety of the controller’s employees are available to the data subject in this respect as contact persons.

Newsletter Subscription

On our website, users are given the opportunity to subscribe to our enterprise’s newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.

We inform our customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise’s newsletter may only be received by the data subject if (1) the data subject has a valid email address and (2) the data subject registers for the newsletter shipping. A confirmation email will be sent to the email address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation email is used to prove whether the owner of the email address as the data subject is authorized to receive the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the email address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by email, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.

Newsletter Tracking

Our newsletters contain tracking pixels. A tracking pixel is a miniature graphic embedded in such emails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, we may see if and when an email was opened by a data subject, and which links in the email were called up by data subjects.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. This personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke their declaration of consent to receive newsletters.

After a revocation, these personal data will be deleted by the controller. We automatically regard a withdrawal from the receipt of the newsletter as a revocation.